https://jobs.co.uk/job/service-delivery-manager-mim-and-problem-cgi--be638408-aa4f-47b1-9099-b5ea39f0e792 RSS feed for Service Delivery Manager - MIM and Problem at CGI. en-gb Mon, 07 Sep 2026 15:02:18 GMT https://jobs.co.uk/job/service-delivery-manager-mim-and-problem-cgi--be638408-aa4f-47b1-9099-b5ea39f0e792 https://jobs.co.uk/job/service-delivery-manager-mim-and-problem-cgi--be638408-aa4f-47b1-9099-b5ea39f0e792 Mon, 07 Sep 2026 11:51:55 GMT Location: Bridgend | Salary: 10000-500000 Annual | Type: Permanent | Service Delivery Manager - MIM and Problem Position Description At CGI, we help clients transform critical IT services into resilient, high-performing experiences that deliver measurable business value. As a Senior Service Delivery Manager specialising in Major Incident Management and Problem Management, you''ll shape how complex services perform, lead teams through continual improvement, and build trusted relationships with senior clients and partners. You''ll have the autonomy to influence strategy and develop innovative, experience-led approaches, including XLAs, while being backed by an open community of experts who share knowledge and ideas. Based at or near our Waterton, Bridgend office, you''ll combine service leadership, commercial awareness and people development to strengthen client outcomes and help evolve the future of service delivery at CGI.CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ''Best Employer'' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, ... Permanent