Service Delivery Manager

Social network you want to login/join with:I''m looking for an experienced, customer-centric Service Delivery Manager to join one of Europe''s largest organisations!Duration:

Initially till the end of OctoberYou''ll manage a variety of suppliers and third parties who help to deliver the top-class service to this organisations clients, and will have the autonomy and responsibility to do this in your own way. Your role will encompass managing service review meetings, working on feedback loops, ensuring compliance, and generally making sure that we deliver effective, efficient, value-led servicesWhat you''ll do:Own the service delivery to support customers and colleagues across multiple clients and industriesBuild strong relationships with all levels of stakeholder to ensure the agreed service levels are met, resulting in highly satisfied customersAct as a trusted technical contact, providing advice on potential solutions to issues or problemsManage third-party suppliers and drive service improvements and quality for our customersCreated, maintain and manage service documentation.This is an urgent role so please only apply if you are available within 1 week''s ..... full job details .....