https://jobs.co.uk/job/service-delivery-manager-experis--603a0670-a37f-48dd-8e9a-46d10245fe01 RSS feed for Service Delivery Manager at Experis. en-gb Sat, 25 Apr 2026 23:16:44 GMT https://jobs.co.uk/job/service-delivery-manager-experis--603a0670-a37f-48dd-8e9a-46d10245fe01 https://jobs.co.uk/job/service-delivery-manager-experis--603a0670-a37f-48dd-8e9a-46d10245fe01 Thu, 23 Apr 2026 23:00:00 GMT Location: Basingstoke | Salary: £600/day | Type: Contract | Role: Service Delivery Manager Location: Basingstoke Duration: 6 Months Day rate: -600 Inside Ir35 Active DV clearance required Mandatory skills: Oversee end-to-end delivery of IT services across infrastructure, support functions and in close collaboration with the customer. Ensure services are delivered in line with agreed SLAs, KPIs, and compliance requirements. Monitor service performance metrics, analyse trends, and generate detailed reports for internal and client review. Act as the main point of contact for the customer regarding service delivery and performance. Manage incident, problem, and change management processes in accordance with ITIL best practices. Coordinate with internal IT teams (e.g., infrastructure, development, support) to resolve issues and implement improvements. Drive service improvement initiatives based on performance data, customer feedback, and technology developments. Manage vendor relationships and third-party service providers where applicable. Support IT governance, compliance, and audit-related activities as required. Your experience Strong experience in IT service delivery, IT operations, or client-facing IT roles. St... Contract