Service Delivery Manager

Service Delivery Manager - Gloucester/CheltenhamJoin a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts.Role Summary:Based within Cheltenham, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service delays. You''ll work closely with the Regional Service Delivery Manager and Operations Director.Key Responsibilities:Manage supply chain and subcontractors proactivelyAct as main contact for contractsLead and support on-site coordinatorsEnsure timely stock distribution and purchase order authorisationTrain Trust staff on company systemsMaintain clear communication with Trust, suppliers, subcontractors, and teamsSupport surgical units with administration and purchasingProvide data analysis and assist with clinical trials when requiredAttend key meetings with Trust and suppliersSkills and Experience:Excellent interpersonal, written, and verbal communication skillsStrong IT skills, including MS Office and data handlingHighly organised with strong time management and prioritisation abilitiesAbility to work well under pressure and meet tight deadlinesSelf-motivated with excellent customer service focusUK driving license desirableBenefits:26 days annual leave plus UK bank holidaysPension scheme with 5% employer contributionDiscretionary bonus schemePrivate healthcare (Aviva and MediCash)Enhanced maternity and paternity packagesCompany sick payBike2Work voucher ..... full job details .....