Service Delivery Manager - Agile/Waterfall - remote/hybrid

Service Delivery Manager is required to lead diverse, multi-skilled teams and successfully deliver complex IT-based change in a large, complex environment. This role manages initiatives from inception to completion, handling finance, budgets, and procurement. Ideally you can demonstrate a hybrid background across both Agile and Waterfall delivery. Key Responsibilities: Delivery and Governance: End-to-end management of complex IT projects/streams in line with strict governance, quality, and risk standards. Financial and Procurement Management: Oversee budgets, resource utilisation, and IT procurement activities Leadership: Matrix-manage, motivate, and develop high-performing teams, fostering collaboration and conflict resolution. Stakeholder Engagement: Build strong relationships across a wide stakeholder community and manage external partner/vendor delivery. Methodology Alignment: For Waterfall: Lead project planning, dependencies, and benefits realisation. For Agile: Act as a servant leader/coach (Scrum, Kanban, SAFe) to remove impediments and optimise flow. Essential Requirements: Education and Certifications: Degree-level education (or equivalent experience) plus a recognised certification ( Prince2 Practitioner, APMP PMQ, or SAFe Certified Scrum Master ). Experience: Proven track record of managing and delivering value within diverse IT environments and working with third parties. Leadership: Strong managerial skills to inspire, engage, and ..... full job details .....