Service Delivery Leader

Service Delivery LeaderLocation: Gateshead and NewcastleSalary: £16.27 per hourVacancy Type: Permanent, Full Time (40 hours per week)Could this be the role that makes a real difference in your career-and in people''s lives?At Shaftesbury North East, we''re looking for an inspiring and committed Service Delivery Lead to join our passionate team. This is an opportunity to take a lead role in shaping outstanding, person-centred services that enable people with disabilities to live full, independent and meaningful lives.Why work with Shaftesbury?We believe everyone we support has the right to a full and flourishing life - and the people who work with us are at the heart of making that happen.Guided by our values - Open, Enabling, Inclusive and Courageous - we are proud to deliver high-quality, compassionate services across adult care, children''s care and education. We go beyond "good enough", always striving to deliver the very best outcomes for the people we support.About the roleAs Service Delivery Lead, you''ll play a vital leadership role across the service. You''ll support, motivate and develop staff, while ensuring people we support receive consistently high-quality care that is tailored to their individual needs.Your responsibilities will include:Taking full ownership of service delivery, quality and continuous improvementDeveloping and embedding effective systems and processesSupporting staff to deliver professional, flexible and personalised careWorking ..... full job details .....