Service Delivery Lead

Service Delivery LeadUp to 43,000Swansea/Hybrid workingCPS Group are working with a well-established and growing organisation looking to appoint a Service Delivery Lead to support the successful delivery of a range of programmes, projects and events.This is a varied role that would suit someone with a strong background in project coordination, programme delivery or service delivery who enjoys taking ownership, working with multiple stakeholders and keeping complex projects moving in the right direction.You''ll work across multiple programmes simultaneously, helping to coordinate delivery from initial planning and mobilisation through to reporting, evaluation and continuous improvement.What you''ll be doingDeveloping, maintaining and proactively managing project and programme plansCoordinating projects throughout the full delivery lifecycle, from initial kick-off through to completionManaging multiple projects, activities and priorities within a fast-moving environmentActing as a key point of contact for clients, partners and internal stakeholdersCoordinating resources, schedules, communications, documentation and project deliverablesMonitoring progress against agreed KPIs, deadlines and project objectivesIdentifying and tracking risks, issues and dependencies, ensuring appropriate actions are takenMonitoring programme/project expenditure and supporting financial trackingProducing regular project updates, dashboards and stakeholder reportsSupporting programme evaluation, ..... full job details .....