Service Delivery Director

Role: Service Delivery DirectorLocation: Basingstoke with regular travel to London and CorshamDuration: 6 MonthsDay rate: 900 Inside IR35 Active DV clearance required You will have the accountability of delivering efficiently across multiple customer contracts with an eye on incremental growth opportunities.Key Accountabilities:Oversees the delivery of multiple services to the customer to deliver contracted service commitments and continual service improvements in line with contracted SLAsOwn the financials for all service PandL''s and lead the Service Directors in regards financial governance and controls.Actively owns service risks, controls service costs and improves productivity for customer and Fujitsu and continually improve cost effectiveness for both customer and Fujitsu.In conjunction with the customer identify and define requirements for new services. Ensures such services are professionally introduced and accepted into service.Proactively manage internal and external suppliers in a service partnership as ''one service team''.Owns the continual improvement of Service Delivery standards and practices through the production and delivery of a Service Improvement PlanManages the service delivery team delivering to the customer, driving personally development and effectiveness of the individuals.Identify opportunities for new business and account growth. Work to develop new business within the account, where appropriate, leading on new business such as renewalsTo ..... full job details .....