Service Delivery Coordinator - Swindon

Service Delivery Coordinator Location: Swindon (Onsite) Salary: 12.98 - 16.83 per hour (dependent on experience) Contract: Temporary to Permanent Hours: 40 hours per weekAre you a highly organised and customer-focused professional looking to develop your career? Our client is seeking aprofessional to join their team in Swindon. This is an excellent opportunity to work within a fast-paced operational environment, supporting service delivery, stakeholder relationships, and continuous improvement initiatives.The RoleAs a Service Delivery Coordinator professional, you will play a key role in maintaining strong relationships with both internal and external clients while supporting the management, measurement, and optimisation of services. You will work closely with operational teams, managers, and customers to ensure high service standards are achieved and opportunities for improvement are identified and implemented.Key ResponsibilitiesSupport the delivery and continuous improvement of service management processes.Build and maintain effective working relationships with internal and external stakeholders.Investigate and resolve escalated incidents and customer complaints, ensuring appropriate corrective actions are taken.Attend customer meetings and project sessions to support service delivery requirements.Conduct site tours and prepare presentation materials for clients and stakeholders.Work with operational, finance, and account management teams to identify efficiencies and ..... full job details .....