Service Delivery Coordinator

Service Delivery Coordinator - Telford (12-Month Contract)Pay: £14.50-£15.50 per hour (via umbrella, 37.5 hours/week)Location: Telford (onsite, Monday-Friday)Contract: Initial 12-month contract with a strong likelihood of transferring to a permanent position thereafterIndustry: Global technology and servicesAbout the RoleWe''re looking for a highly organised Service Delivery Coordinator to join a global technology business at their Telford site.This is a varied operations-focused role where you''ll coordinate customer requests, supplier activities, quotations, purchase orders, and service delivery processes to ensure work is completed accurately and on time.Working closely with customers, suppliers, logistics teams, and internal stakeholders, you''ll play an important role in maintaining service levels, managing turnaround times, and supporting the smooth delivery of outsourced services.What You''ll DoManage customer requests, quotations, RFQs and purchase ordersCoordinate outsourced service activities with suppliers and logistics partnersMonitor turnaround times and ensure service commitments are achievedProvide customers and internal stakeholders with regular updates on order and service statusMaintain accurate records and documentation within internal systemsSupport purchasing and procurement activities, including supplier coordinationAnalyse operational data and prepare reports using Excel and other Microsoft Office toolsWork closely with UK and international teams to ..... full job details .....