https://jobs.co.uk/job/service-delivery-coordinator-proactive-appointments--98efeb68-96ed-423d-91e3-4e6f2f1ecc66 RSS feed for Service Delivery Coordinator at Proactive Appointments. en-gb Thu, 06 Aug 2026 15:34:21 GMT https://jobs.co.uk/job/service-delivery-coordinator-proactive-appointments--98efeb68-96ed-423d-91e3-4e6f2f1ecc66 https://jobs.co.uk/job/service-delivery-coordinator-proactive-appointments--98efeb68-96ed-423d-91e3-4e6f2f1ecc66 Thu, 06 Aug 2026 11:52:15 GMT Location: Milton Keynes | Salary: 35000.00-35000.00 Annual | Type: Permanent | Service Delivery CoordinatorMilton Keynes - Hybrid£35,000 - £40,000 + BonusMSP - Career progression into Service Delivery ManagementAre you working in an MSP and looking for your next step?We''re looking for a Service Delivery Coordinator to join a growing managed services provider. You''ll work alongside experienced Service Delivery Managers, supporting a portfolio of customers while developing the skills needed to progress into an SDM role What you''ll be doing: You''ll be responsible for supporting the day-to-day delivery of managed services, including: Producing SLA and service performance reportsPreparing for customer service review meetingsMonitoring ticket queues and service levelsCoordinating incidents, problems and change requestsWorking with technical teams to keep customers informedFollowing up on actions and helping to drive service improvements What we''re looking for: You''ll ideally have: Experience working for an MSPA good understanding of Incident, Problem and Change ManagementITIL Foundation, or a good awareness of ITIL principlesStrong communication skills and confidence dealing with customersGood organisational skills and attention to detailExposure to infrastru... Permanent