Service Delivery Coordinator

Role: Service Delivery CoordinatorLocation: Shoreham by SeaHours: Monday - Friday 9.00am - 5.30pmPay: 25,000 - 28,000 per annum Fixed term contract - 6mths This job is working for one of the most successful business technologies providers in the UK. Already a huge success with 13 offices, 900 employees and close to a 2,000,000 turnover, there is no sign of their growth or in fact, the IT and telecom industry slowing down and therefore, starting a career with them now, is the perfect time to progress. The business offers some great benefits such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. This friendly company has some ambitious substantiality targets, offers additional holiday days and encourages volunteering days to all employees, to give back to the local community. The Requirements: Essential Bright, positive, hardworking team playerCommon sense, logical approach with a great eye for detailCustomer service focussed with excellent telephone manner.Ideally experience installing WLR, Data Services, SIP, Number Porting, Fax2Email, MyInboundUnderstand and confidently interact with our Suppliers and their respective Escalation teams to ensure that services are delivered to agreed or published timescales.A demonstrable ability to follow process and build a reassuring rapport with customers and colleagues as well as handle complaints in a professional manner.To quickly gather information from a ..... full job details .....