Service Delivery Consultant (Maritime)

Location:

Remote (monthly travel to Corsham / Client visit)Job Type:

PermanentAre you passionate about the maritime industry and ready to dive into the world of cyber security? We’re looking for a Service Delivery Consultant (Maritime) to join our team, acting as the first point of contact for our superyacht clients and supporting the delivery of cutting-edge cyber security services.You’ll work closely with our Cyber Security Consultants based in Corsham and the Isle of Man, helping bridge the gap between maritime operations and cyber resilience. This is a fantastic opportunity to grow your knowledge in cyber security while leveraging your maritime expertise.Key Responsibilities

Conduct scoping calls and understand client needsLiaise with the CEO to confirm payment termsMaintain CRM records in line with ISO9001Prepare contracts and assign consultantsCoordinate project delivery and ensure client expectations are metMaintain client communication throughout the project lifecycleEnsure timesheets and invoicing processes are completedSupport internal and external meetingsClient Engagement

Build and maintain strong client relationshipsRespond to service enquiries and arrange intro callsIdentify opportunities to expand services with new and existing clientsAbout You

We\''re looking for someone who is:Experienced in the maritime sector (e.g. superyachts)Skilled in-service delivery and working with high-level clienteleA confident communicator with both technical and non-technical stakeholdersComfortable creating professional documentationEager to learn and grow within the cyber security spaceWhy Join Us?

Work with a forward-thinking cyber security teamHybrid working flexibilityTraining and development in a growing industryBe part of a company making a real impact in maritime cyber resilienceApply Now

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