Service Delivery Analyst

Location: Hybrid working, primarily remote, with approximately two in-person team collaboration days per month in London. The role may also require occasional travel to client sites, predominantly within London, with opportunities for travel across the UK and internationally where business needs require. Salary: £30,000 p.a Holidays: 25 days'' annual leave plus public holidays. Your annual leave entitlement increases by one additional day for each completed year of service, up to a maximum of 30 days. Benefits: Investment in your learning through Toro-funded training and professional development. Generous 5% employer pension contribution. Health and wellbeing support, including access to wellbeing resources and services. Access to salary sacrifice schemes for technology, home goods, and other eligible purchases. Electric vehicle (EV) Salary Sacrifice Scheme. Flexible, hybrid and remote working to support a healthy work-life balance. Opportunities to work on varied and meaningful projects across a diverse client base. Starting: ASAP About the Role Toro is looking for a technically capable Service Delivery Analyst to join our growing Managed Services team. This role is ideal for someone who enjoys solving technical problems, providing excellent customer service and supporting a wide variety of cloud, desktop and infrastructure technologies. Working alongside the existing Service Delivery team, you''ll be responsible for delivering first and second line IT ..... full job details .....