Service Delivery Analyst

Service Delivery Analyst (Contract) - Resilience andamp; Security FocusLocation: Hybrid (Scotland - Glasgow, Perth) Our client also has offices in Reading, England.Duration: 6 monthsDay Rate: £400-£450 (Inside IR35)We are working with a leading organisation to appoint an experienced Service Delivery Analyst with a strong focus on operational resilience, vulnerability management, and service continuity.This role will play a key part in ensuring IT services are secure, resilient, and recoverable, working closely with business and technology stakeholders to maintain high-performing, reliable service operations.Key ResponsibilitiesDrive IT service management with a focus on resilience, continuity, and risk reduction.Lead vulnerability management activities, working with cyber and infrastructure teams to identify, prioritise, and track remediation.Ensure robust disaster recovery and business continuity frameworks, including testing, validation, and continuous improvement.Oversee service resilience and availability, ensuring systems meet recovery and uptime objectives.Produce clear service reporting, including performance, risks, vulnerabilities, and improvement actions.Manage major incidents and escalations, ensuring effective service restoration.Build strong stakeholder relationships across business, security, and technology teams.Drive continuous improvement initiatives to enhance service stability, security, and operational maturity.If your experience matches the above and you ..... full job details .....