Service Coordinator

Our client is looking for a Service Coordinator to join their growing team. This position plays a key role in ensuring the smooth delivery of services relating to sewage and surface water pumping equipment. The successful candidate will contribute to operational efficiency, customer satisfaction and the continued growth of the business. Key Responsibilities Coordinate service and operational activities, working closely with customers, engineers, suppliers and internal departments Prepare and issue accurate quotations, following up to secure orders and manage documentation appropriately Procure parts and equipment in line with confirmed quotations, ensuring engineers have everything required for scheduled works Use the company CRM system (simPRO) to maintain accurate customer data, service histories and financial records Respond promptly to customer queries and correspondence, ensuring high service standards and long-term client relationships Support daily operational processes to ensure service tasks are completed efficiently and on schedule Maintain precise data entry and financial processing standards Assist management with initiatives aimed at improving performance, service delivery and business development Undertake additional duties as required to support the wider team About You Experience within a similar role We are seeking a proactive and detail-oriented individual who thrives in a busy operational setting. You will demonstrate: The ability to work ..... full job details .....