Service Coordinator

Scheduling and Service Operations CoordinatorMy client is a leading organisation based in Belfast, who specialise in providing scientific solutions and applications to start-up, local and multinational companies. This is a Full-Time, Permanent Position.Hours of work: Monday to Friday (9am - 5pm) with hybrid working.With a salary of £30,000 - £35,000 per annum (dependent on experience).Essential Criteria:Minimum of 3 years'' experience within a scheduling, operations, service coordination or administrative role.Proven experience of coordinating resources, schedules and operational activities.Advanced IT proficiency, with the use of Microsoft Office Suite to include Outlook, Excel and business management systems.Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels.Ability to manage and prioritise a busy workload while adhering to deadlines.Strong accuracy and attention to detail.Ability to work on your own initiative as well as part of a team.Main Duties and Responsibilities:Take ownership of the daily scheduling and optimisation of engineers'' workloads, ensuring maximum efficiency, productivity and customer satisfaction.Act as the key point of contact for service operations, managing escalations and resolving scheduling conflicts or resource constraints.Develop and maintain effective relationships with customers, providing regular updates on service schedules, project timelines, parts availability and ..... full job details .....