Service Coordinator

Service Coordinator Location: Office-based role in PinchbeckSalary: Competitive Salary (Dependent on Experience)Vacancy Type: Full-Time Permanent PositionWorking Hours: Monday to Friday 8:30am 5:00pmWe are looking for a motivated and organised Service Coordinator to become part of our friendly and supportive team.This is an excellent opportunity for someone who enjoys working in a fast-paced office environment and takes pride in delivering outstanding customer service while coordinating engineers and service operations efficiently.The RoleAs our Service Coordinator, you will be responsible for: Managing incoming customer calls and emailsScheduling engineers and service appointmentsPreparing job sheets and updating CRM systemsCoordinating with customers, suppliers, and internal teamsMaintaining accurate service and customer recordsSupporting the smooth day-to-day running of service operations What We re Looking For Excellent communication and telephone skillsStrong organisational and multitasking abilitiesProfessional and confident approachGood knowledge of postcode areas and route planningExperience using Microsoft Word and ExcelAbility to work independently and as part of a teamExperience with CRM systems is preferredTraining on Clik software will be provided Essential RequirementsExperience Previous experience in an administrative, scheduling, customer service, or coordination roleExperience handling telephone and email enquiries professionallyExperience working in a ..... full job details .....