Service Coordinator

Are you ready to take on a dynamic and rewarding position where your organisational skills and ability to thrive in a fast-paced environment can truly shine? This Service Coordinator role offers the perfect opportunity to be at the heart of operations, ensuring smooth communication and scheduling across various departments. With a focus on customer satisfaction and operational excellence, this position is ideal for someone who enjoys problem-solving, multitasking, and driving results. Join a company that values efficiency, teamwork, and professionalism, and make a real difference in their day-to-day operations. What You Will Do: - Allocate, review, and update work schedules for the service engineer team.- Schedule and prioritise tasks based on customer calls, departmental requests, and company procedures.- Respond promptly to breakdowns and urgent enquiries, ensuring swift resolution.- Communicate and direct service engineers daily, ensuring seamless coordination.- Supervise the administration of site reports, correspondence, and associated paperwork.- Report key issues and updates to the Field Service Manager, supporting project coordination and warranty repair works. What You Will Bring: - Proven experience in service coordination, scheduling, or a similar role.- Strong organisational skills with the ability to juggle multiple priorities effectively.- A customer-focused mindset coupled with excellent problem-solving abilities.- Outstanding communication skills, both verbal ..... full job details .....