Service Coordinator

Service CoordinatorHours: Monday to Friday, 08 00 Location: Wakefield, WF2 Salary: £28,000 - £34,000This is not just a role it''s a key position in a high-paced, 24/7 service-driven business where excellence is expected at every turn. Our clients rely on us, and we take their needs seriously. Every interaction is an opportunity to exceed expectations and deliver exceptional service.We are looking for an experienced and commercially savvy Service Coordinator who thrives in a dynamic, high-pressure environment and is eager to take charge. In this role, you will manage three critical areas: Pre-planned Maintenance (PPM), Reactive Service, and Installations.Key Responsibilities: Schedule urgent and planned service work efficientlyAct as the first point of contact for clients ensuring a professional, proactive, and positive experienceMeet tight deadlines, manage budgets, and exceed client expectationsCollaborate closely with purchasing, sales, and project teams to ensure alignment and smooth operationsOversee site surveys, quotations, and installations to guarantee timely completionCoordinate credit checks, supplier management, and subcontractor relationshipsContinuously adapt schedules to respond to shifting prioritiesEnsure seamless project delivery from initiation to completionManage Reactive Service Coordination: Schedule urgent service requests, dispatch engineers, and provide immediate client supportHandle PPM Coordination: Manage planned maintenance schedules, liaise with ..... full job details .....