Service Coordinator

Service Coordinator Hours: Monday to Friday, 08 00 Location: Wakefield, WF2£28,000 - £32,000This is not just a job it s a mission-critical role in a 24/7 service-based business where failure is not an option. Clients are demanding, and we share their pain. Every call is an opportunity to deliver excellence not an inconvenience, but the reason we exist.We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high-pressure environment and is ready to lead from the front.There will be three areas you will be responsible for managing, Pre-planned maintenance (PPM), Reactive and Installations. Job Responsibilities: Coordinate and manage 5 mobile engineers across the North Central regionSchedule urgent and planned works, ensuring no delays, no excusesBe the first point of contact for clients professional, positive, and proactiveManage strict deadlines, tight budgets, and high expectationsWork closely with purchasing and sales teams we are one team, one goalEnsure site surveys, quotations, and installations are completed on timeHandle credit checks, supplier coordination, and subcontractor managementConstantly reschedule resources to meet shifting prioritiesDeliver smooth project execution from start to finish Service Repair Coordination: Reactive scheduling, urgent client support, engineer dispatchPPM Coordination: Planned maintenance, quoting, supplier liaison, profitability trackingClient Communication: Clear, confident, and always ..... full job details .....