Service Coordinator

Service Coordinator (-26,000 + up to -10,000 yearly bonus)
Location: West Malling

About the Role
Our client, a well-established and growing organisation, is looking for a proactive and organised Service Coordinator to join their team. This is a fantastic opportunity for someone who thrives in a busy environment and enjoys being at the centre of operations, ensuring excellent service delivery and customer satisfaction.

Key Responsibilities:

• Coordinate and manage service requests, ensuring timely and efficient delivery
• Schedule engineers and allocate jobs based on priority and availability
• Act as the main point of contact for customers, handling queries and updates
• Liaise with internal teams to ensure smooth service operations
• Handle any issues or delays quickly and professionally
• Maintain accurate records on internal systems and databases
• Support the wider team with general coordination and administrative duties

About You:

• Previous experience in a coordination, scheduling, or customer service role
• Strong organisational and multitasking skills
• Excellent communication skills, both verbal and written
• Confident using CRM systems or scheduling software
• Ability to work well under pressure and manage changing priorities
• High attention to detail with a proactive, problem-solving approach

Apply now with your CV!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.