Service Coordinator

Service Coordinator

Temporary Contract

-30,000 (Paid per hour via Umbrella PAYE)

Excellent opportunity for an individual with scheduling and customer call management experience to join an immediately available role

This company has offices in Europe, Asia, and America, but operates in almost every country. Due to consistent growth in all markets they operate in, the demand for their services is constantly increasing.

In this role you will work within a team of Helpdesk Administrators, liaising directly with customers and scheduling engineers and dealing with any issues. You''ll be provided with full training on products and systems, and be provided on-going training and development going forward.

The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes.

The Role:

• Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements
• 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00)
• Hybrid working available once passed probation

The Person:

• Previous experience routing/scheduling engineers
• Good Customer Service skills, time management
• IT Literate

Reference Number: BBBH(phone number removed)

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.