Service Coordinator

• Service Coordinator
• Engineering Sector
• -30,000 - -40,000 depending on experience
• Chesterfield (on-site)

Client Details

Our client are an industry leading specialist in the Manufacturing, Servicing and Repair of specialist machinery. They are now looking for a Service Coordinator to manage, plan and assign works for engineers to support customers with planned servicing and repairs

Description

• Manage and assign engineers to undertake services of customer machinery in line with contractual and service level agreement
• Re-actively manage customer breakdowns, allocating engineers to undertake repairs within agreed contractual timescales
• Plan routes for engineers to maximise efficiency around workload, drive first time fix and minimise travel times where required
• Use all available resource (engineers) to meet customer demand in regards to servicing, repairs and maintenance
• Allocate engineers to meet customer demands
• Work closely with service manager to identify and best manage potential issues that could impact service workload

Profile

• Experience in a similar service coordinator / service manager role
• Experience working with and allocating engineers
• Logical approach
• Strong problem solving skills

Job Offer

Service Coordinator

Chesterfield based - on-site

-30,000 - -40,000 depending on experience

Genuine progression and development opportunities