Service Coordinator

Engineers rely on you, the office trusts you, and the whole service team runs better because of you ready to step into that kind of role? Location: Redditch Hours: Part time (would consider a four day week) or Full-time, Monday to Friday Salary: £28,000 £33,000 per annum pro rata Working Pattern: Office-based with 8.30-5pm (M-T) 8.30-4pm (F) If you re the kind of person who loves a well-organised inbox, tidy folders, and service orders that actually match the paperwork, this Service Coordinator role could be your ideal next step. You ll join a Service Department where accuracy matters, engineers rely on the admin team, and SAP is at the heart of keeping everything running smoothly. Why This Role Stands Out Full-time, permanent position 25 days holiday (rising 1 day per annum for 5 years) plus bank holidays Company pension scheme Training opportunities Preventative medical check-ups Employee events Full Kitchen area with coffee machine Shower for employee use (maybe you like a run at lunchtime) Your Responsibilities Create and manage service orders on SAP, ensuring all details are accurate Save and maintain service documentation (POs, quotes, costing sheets) on the service server Update contract service schedules including values, visit numbers, and contract/live dates Manage multi-visit jobs: enter visits correctly, allocate values, and order parts on time Order required parts promptly and keep engineers updated on delivery timelines File order confirmations and manage ..... full job details .....