Service Controller

Service ControllerLocation: OrpingtonSalary: £40,(Apply online only) - £50,(Apply online only) + BenefitsNEOS Engineering Recruitment are working with a well-established and growing plant hire business who are looking to appoint an experienced Service Co-ordinator to join their engineering team.This is an excellent opportunity for an organised and proactive individual with experience in plant hire, construction equipment, engineering or fleet maintenance who is looking to take the next step in their career.The successful candidate will play a key role in coordinating engineers, managing customer breakdowns and ensuring planned servicing and repairs are completed efficiently.The RoleAs a Service Co-ordinator, you will be responsible for the day-to-day coordination of the engineering and service operation.Working closely with engineers, customers, suppliers and the wider depot team, you will ensure breakdowns, servicing and repairs are planned and managed from initial call through to completion.Key Responsibilities Coordinating and scheduling engineers for planned servicing, maintenance and breakdown repairs.Taking customer breakdown calls and gathering accurate information on equipment faults.Allocating engineers based on location, availability, experience and equipment requirements.Managing engineer diaries and prioritising reactive and planned work.Monitoring outstanding jobs and ensuring repairs are progressed through to completion.Liaising with customers regarding ..... full job details .....