https://jobs.co.uk/job/service-controller-first-military-recruitment-ltd--04b3c4d9-1377-41e8-b78c-430caec47b30 RSS feed for Service Controller at First Military Recruitment Ltd. en-gb Tue, 26 May 2026 05:29:50 GMT https://jobs.co.uk/job/service-controller-first-military-recruitment-ltd--04b3c4d9-1377-41e8-b78c-430caec47b30 https://jobs.co.uk/job/service-controller-first-military-recruitment-ltd--04b3c4d9-1377-41e8-b78c-430caec47b30 Wed, 06 May 2026 23:00:00 GMT Location: Melksham | Salary: £28000 - £30000/annum | Type: Permanent | AR863 – Service Controller Location: Melksham Salary: £28,000 - £30,000 Overview: First Military Recruitment are currently seeking a Service Controller and behalf of one our clients. To provide a point of contact for customers and Engineers. To Coordinate Service Engineers on a daily basis. To raise new jobs, close and process chargeable invoices and close down none chargeable internal jobs to the correct cost centre. Duties and Responsibilities: Take incoming calls from customers and action as necessary. Plan workloads and deploy engineers ensuring maximum efficiencies are maintained. Liaise with other depots, dealers and 3rd party service providers when customers are out of Depot area, ensuring that they respond within agreed timescales and provide and updated daily status report on any ongoing jobs. Log and provide key information to enable accurate and meaningful KPI’s to be produced. Customer liaison/Queries/Quotations/Estimates Engineer contact/Communication/Support Check & monitor Job sheets/Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager Ensure parts requests are followed up to maximise efficiencies a... Permanent