https://jobs.co.uk/job/service-controller-e3-recruitment--e781025b-6fba-412e-935a-53077aee84e0 RSS feed for Service Controller at E3 Recruitment. en-gb Wed, 27 May 2026 07:38:33 GMT https://jobs.co.uk/job/service-controller-e3-recruitment--e781025b-6fba-412e-935a-53077aee84e0 https://jobs.co.uk/job/service-controller-e3-recruitment--e781025b-6fba-412e-935a-53077aee84e0 Thu, 14 May 2026 11:52:46 GMT Location: London | Salary: 35000.00-35000.00 Annual | Type: Permanent | Circa 38k DOE, Mon-Fri, 33 days Holiday, Perm Role, Employee Assistance Programmes We are looking for a proactive Service Controller for a well respected, well established manufacturing company in Croydon. This Service Controller position offers long-term stability, strong earning potential and ongoing development within a modern engineering environment.Key Responsibilities of the Service Controller:Handle incoming calls and coordinate field service activitiesLog breakdowns and job details accurately in central systemsCommunicate engineer attendance and updates to customersPrioritise vehicle-off-road cases and escalate major issuesManage warranty and chargeable field repairs, including job numbers and parts coordinationLiaise with third-party repair providers and monitor progressCollate and finalise engineer documentation and reportsMaintain high standards of service administration and complianceGeneral service controller duties The Ideal Candidate for the Service Controller:Previous experience in a similar service controller role, ideally within the motor tradeStrong customer service and communication skillsTechnical understanding of vehicle componentsExcellent planning and organi... Permanent