£35000 - £37000/annum
Job Role: Service Controller
Rota: Monday - Friday - DAYS
Salary:35,000 - -37,000
About the Company:
My client, a large Plant company operating nationwide, is seeking a skilled Service Controller to join their dynamic team. This is a fantastic opportunity to work with a reputable company and play a crucial role in their operations.
As a Service Controller, you will be responsible for managing hire enquiries and coordinating service activities to ensure smooth and efficient operations. Your key responsibilities will include:
- Hire Enquiries: Handling hire enquiries via telephone, email, and our online ordering system.
- Customer Service: Dealing with calls from customers and arranging for engineers to attend breakdowns.
- Job Card Management: Updating job cards on the internal database and allocating jobs to engineers.
- Machine Availability: Checking the availability of machines and ensuring their statuses are always up-to-date on our systems.
- Coordination: Coordinating with the engineering and transport teams to ensure the correct machines are ready and delivered to customer sites.
- Communication: Communicating effectively with colleagues and providing a helpful and friendly point of contact for depot enquiries.
The ideal candidate for this Service Controller role will have:
- Industry Experience: Previous experience in the Plant, Powered Access, Tool, or Material Handling industries.
- Computer Skills: Good knowledge of Microsoft packages and general computer skills.
- Communication Skills: Excellent communication skills, both written and verbal.
If you are interested in this Service Controller role or are seeking advice on your next career move, please contact-Dan-at Kemp Recruitment on (phone number removed) or apply with an up-to-date CV.
£32000 - £35000/annum