Service Contract manager

Service Contracts ManagerLocation: Field Based (UK Travel Required) Reports To: Regional Service ManagerAbout the RoleWe are seeking an experienced and commercially focused Service Contracts Manager to be responsible for the effective management and retention of service contracts and key customer accounts within a defined region.The successful candidate will maximise contract revenue and profitability through strong account management, operational collaboration, contract governance, and customer relationship management. This role requires close partnership with service, sales, finance, and operational teams to ensure contractual commitments are delivered successfully while identifying opportunities for business growth.Key ResponsibilitiesContract and Account ManagementDevelop and maintain key account plans to maximise the value and growth potential of contracted accounts.Build and maintain strong relationships with key customer stakeholders.Act as the primary point of contact for contract reviews and service provision changes.Monitor contract performance against agreed service level agreements (SLAs).Ensure high levels of customer satisfaction and service delivery excellence.Identify opportunities to expand products and services within existing accounts.Commercial and Financial ManagementManage the retention and renewal of service contracts.Ensure accurate capture and invoicing of all contracted activities.Implement annual contract price increases where applicable.Provide ..... full job details .....