Service Co-ordinator

Service Co-ordinator Theale, Reading RG7 4AB £28,000 - £30,000 (DOE) + On-Site Parking + Full Training + Career Development Full-Time PermanentAre you an organised Service Co-ordinator with excellent customer service skills and the ability to manage multiple priorities Do you enjoy working in a fast-paced environment where no two days are the same and delivering outstanding service is at the heart of what you doWorkshop Recruitment is supporting a well-established and growing business specialising in heating, cooling and climate control solutions in the search for a Service Co-ordinator to join their team in Theale. This is an excellent opportunity to join a supportive organisation where you''ll play a key role in ensuring the smooth delivery of service operations while developing a long-term career. The successful Service Co-ordinator will be responsible for coordinating service requests, scheduling engineers, communicating with customers, and ensuring all jobs are managed efficiently from enquiry through to completion.Key ResponsibilitiesReceive and process customer enquiries by telephone and emailLog service requests accurately using internal systemsCoordinate engineer schedules and allocate work efficientlyKeep customers updated on appointments and job progressLiaise with engineers, suppliers, and internal departmentsArrange parts and materials to support service deliveryMaintain accurate service records and documentationAssist with quotations, purchase orders, and ..... full job details .....