Service Co-Ordinator

Service Co-OrdinatorLocation: Chessington, office based with parkingSalary: 34,000 to 36,000, plus quarterly bonus earnings of up to 10k additionally plus benefits including 20 days per year plus bank holidays increasing annually, pension, EAP and health insurance.Working Pattern: Full Time, Monday to Friday 8.30am to 5pm Are you a proactive and organised individual with a flair for customer service? Our client, a leading player in the distribution industry, is looking for a dedicated Service Co-Ordinator to join their dynamic team! This role is perfect for someone with experience in a similar position who thrives in a fast-paced environment. What You''ll Do:Customer Support: Provide exceptional telephone and email support via Outlook and our CRM system.Data Processing: Manage and process data within the CRM for all service-related matters, ensuring accuracy and efficiency.Administration: Oversee the exchange process for all equipment, maintaining smooth operations.Spare Parts Ordering: Handle the ordering of spare parts for customers and the internal service team.Purchase Orders: Process all service contract purchase orders and customer orders for non-contract chargeable service visits.Quoting: Prepare quotes for customers regarding repair work and obtain necessary authorisations.Repairs Monitoring: Keep a close eye on all repairs, ensuring timely resolutions.Stock Management: Manage the Service consignment stock effectively.Booking Visits: Schedule PPM visits and ..... full job details .....