Service Co-ordinator

Are you an experienced Service Coordinator, Service Administrator, Scheduler or Operations Coordinator who enjoys keeping lots of moving parts organised? Do you like being the person who makes sure engineers are in the right place, customers know what is happening and urgent jobs are dealt with quickly? We are recruiting for a Service Coordinator to join a growing manufacturing business based in the Scarborough area. This is a busy and varied role where you will play an important part in coordinating service and maintenance activity, supporting engineers and keeping customers updated throughout the process. If you are organised, calm under pressure and enjoy solving problems, this could be a really good next move. What the Service Coordinator job involves You will be responsible for coordinating service jobs from initial request through to completion, making sure engineers, customers and internal teams have the information they need. Planning and scheduling service, maintenance and repair jobs for engineers within your allocated area. Reviewing planned work each day and adjusting schedules when urgent or reactive jobs come in. Coordinating engineer workloads and helping to make the best use of available time and resources. Keeping customers updated on appointments, progress and any changes to scheduled work. Managing warranty claims, contract repairs and associated administration. Liaising with Project Managers and other internal departments to coordinate ongoing jobs. ..... full job details .....