Service Co-ordinator

TPT2274 Service Co-ordinator

Due to the impending retirement of the present person, my client is looking for an experienced Service Co-ordinator for an office based role in Borehamwood, Herts.-

Working for the Field Service Manager, your role will include:-

• Allocating work to the team of Service Engineers
• Taking customer service calls and responding to breakdowns and urgent enquiries
• Prioritising call outs
• Communicating with the Service Engineers
• Use of the inhouse system including Salesforce and Excel
• Managing administration of all reports, correspondence etc for the service visit
• Arranging follow up visits when required
• Sending out spare parts to the customer or engineer

This is a Monday to Friday job working 9 to 5.30 pm Monday to Thursday and 9 to 4.30 pm on a Friday.- Excellent benefits package.

We are looking for a person who has worked in a similar environment and who s is used to co-ordinating the work load and visits for the Engineers.

This is an office based role in Borehamwood.

If you have experience in a similar role, live locally to Borehamwood, Herts, please apply now for an immediate interview.