https://jobs.co.uk/job/service-co-ordinator-arm--56c1c131-c6b0-43bc-ab49-b1c20400730d RSS feed for Service Co-Ordinator at ARM. en-gb Fri, 23 Oct 2026 18:58:57 GMT https://jobs.co.uk/job/service-co-ordinator-arm--56c1c131-c6b0-43bc-ab49-b1c20400730d https://jobs.co.uk/job/service-co-ordinator-arm--56c1c131-c6b0-43bc-ab49-b1c20400730d Tue, 13 Oct 2026 23:00:00 GMT Location: Reading | Salary: Negotiable | Type: Contract | *Active SC Clearance is essential for this role* We''re looking for an organised and proactive Service Operations Coordinator to play a key role in the day-to-day management of incidents, service requests, escalations and wider IT service management activities. Working across multiple support teams, suppliers and service management functions, you''ll help ensure services run smoothly, risks are identified early, and operational governance is maintained to the highest standards. Location: Reading Pay : DOE Active SC Clearance is essential. Applicants must be nationals of the UK, Italy or Japan . Dual nationality is only permitted where both nationalities are from these approved countries What you''ll be doing Coordinating incidents and service requests from logging through to resolution. Active SC Clearance is essential. Managing operational queues, aged tickets, escalations and SLA performance. Acting as the central point of coordination between Service Desk, resolver teams, suppliers and service management leads. Supporting Major Incident, Problem, Change and Service Introduction activities. Maintaining ServiceNow records, reports, dashboards a... Contract