https://jobs.co.uk/job/service-charge-specialist-metropolitan-thames-valley--4fcaf01c-0bb2-4968-a880-1f95cd6737c3 RSS feed for Service Charge Specialist at Metropolitan Thames Valley. en-gb Wed, 27 May 2026 03:56:11 GMT https://jobs.co.uk/job/service-charge-specialist-metropolitan-thames-valley--4fcaf01c-0bb2-4968-a880-1f95cd6737c3 https://jobs.co.uk/job/service-charge-specialist-metropolitan-thames-valley--4fcaf01c-0bb2-4968-a880-1f95cd6737c3 Thu, 14 May 2026 23:00:00 GMT Location: Farringdon | Salary: £40657 - £42796/annum | Type: Permanent | Service Charge Specialist Location: Hybrid working office base - London - EC1N 8JS Salary Banding: £40,657 - £42,796 based in a full-time permanent role 37.5hrs per week MTVH are looking for a customer-focused and detail-oriented professional to join our Service Charge team based in Hatton Garden. This is a fantastic opportunity to play a key role in delivering a high-quality service, ensuring transparency, compliance, and excellent customer outcomes in all aspects of service charge delivery. Key Responsibilities Deliver a responsive, front-line service for all service charge enquiries, meeting agreed service standards and KPIs Prepare supporting documentation for formal challenges, including First Tier Tribunal cases and other legal proceedings, and attend hearings when required Ensure all processes are delivered efficiently, in line with policies, procedures, and relevant legislation Resolve service failures, complaints, and disputes, driving continuous service improvements Set and manage financial forecasts for service charge activities, identifying and addressing variances with relevant stakeholders Provide expert advice on leasehold and service char... Permanent