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Permanent

Service Charge Accountant

Borehamwood
money-bag £30000 - £40000/annum benefits
Posted Yesterday

Service Charge Accountant

OA are recruiting for a Service Charge Accountant to join our client’s dynamic and growing team.

We''re looking for a Service Charge Accountant who can respond to daily challenges with a friendly, solutions-focused approach, support clients and Property Managers, adapt to evolving systems, and contribute to continuous improvement through ongoing training.

Location:  Borehamwood

Hours: Monday – Friday. 9am-5:30pm.

Salary: £30,000-£40,000 – depending on experience

Service Charge Accountant Manager Benefits

  • 20 days annual leave per annum plus Bank Holidays
  • Car Salary Sacrifice scheme
  • One month sabbatical after 10 years’ service
  • Star of the week
  • Employee of the month

Service Charge Accountant Key Responsibilities

  • Manage Clients’ accounts with accuracy and professionalism, ensuring a high standard of service.
  • Handle customer queries via phone and in writing, delivering prompt and effective resolutions.
  • Oversee the onboarding process for new properties, taking ownership from start to finish.
  • Perform and review timely bank reconciliations.
  • Issue monthly or quarterly income and expenditure statements to clients.
  • Manage the daily banking routine and undertake ad-hoc finance/admin tasks as required.
  • Prepare and issue Service Charge, Ground Rent, Insurance, and Rent demands.
  • Prepare Service Charge year-end or quarterly-end accounts, reviewing them with Property Managers and preparing them up to trial balance for external accountants.
  • Liaise regularly with Property Managers and run supporting reports as needed.
  • Monitor workloads, set reminders, and meet deadlines set by the business, clients, or line managers.
  • Report progress, challenges, and knowledge gaps to your Line Manager, raising urgent matters as they arise.
  • Attend team meetings to discuss workloads and department updates.
  • Act as a point of contact for customer, tenant, and supplier queries, escalating urgent issues as required.
  • Communicate with all stakeholders in a courteous, professional, and efficient manner.

Service Charge Accountant Skills and Experience

  • Knowledge of property management principles and procedures.
  • Good soft skills when dealing with people to empathise and understand the customers’ needs.
  • Working knowledge of a property management computer system e.g. Tramps or similar is preferable.
  • Microsoft Office
  • Good written and verbal communication skills.
  • Well organised, able to multi-task.
  • Team player.

If you are interested in this position, please apply online with your CV.

BARNPERM

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

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