Service Charge Account Manager

SERVICE CHARGE ACCOUNTS MANAGERTrinity Estates • £Competitive, aligned to experience • Hybrid (Hemel Hempstead or Manchester)ROLE OVERVIEWWe need a Service Charge Accounts Manager who can lead a high-performing accounting team and take ownership of service charge financial delivery across a complex residential portfolio.This role combines technical accounting expertise with leadership, operational control and continuous improvement. You''ll ensure service charge accounts are delivered accurately, compliantly and on time while building a culture focused on accountability, client service and commercial awareness.You''ll be trusted to improve standards, challenge existing processes and create a more efficient and scalable operation.ROLE EXPECTATIONSThis is a fast-paced leadership role that requires strong organisation, sound judgement and confidence managing both people and process.You will need to balance delivery, quality, compliance and stakeholder expectations while maintaining excellent service standards across the function.You will be expected to lead from the front, identify opportunities to improve performance and build a team that consistently delivers high-quality outcomes.WHAT SUCCESS LOOKS LIKEYou''ll be successful in this role if:Service charge accounts are delivered accurately and within agreed deadlinesClients receive a professional, responsive and commercially focused serviceTeam performance consistently meets operational and financial targetsReporting supports ..... full job details .....