Service Centre Manager

Our client, a well-established family-run independent automotive service centre in Cheltenham, Gloucestershire, is seeking a Service Centre Manager to lead their team. This is a unique opportunity for a skilled motor trade professional to contribute to a reputable business with excellent growth prospects.Benefits of the Service Centre Manager:Salary circa £35,000 per annum, negotiable based on experiencePlans to introduce a bonus scheme25 days'' annual leave plus 8 bank holidaysIn-house training and development programmesWorkplace pension schemeCareer advancement with a growing family-run business operating since 1991Monday to Friday, 8:15am-5:30pmDuties of the Service Centre Manager:Manage the daily operations of the service centre, ensuring efficiency and high standardsLead, support, and organise a small team of Vehicle TechniciansAllocate workshop jobs and oversee scheduling and workflowAssist with workshop tasks when necessary, including diagnostic testing, basic practical repairs, or tyre fittingEnsure health and safety procedures are followed and workshop cleanliness is maintainedLiaise with customers, providing professional advice and updates as the Service Centre ManagerPrepare estimates, process quotations, and manage customer communicationOrder parts, maintain supplier relationships, and reconcile supplier accountsAssist with stock management and basic bookkeeping dutiesDrive the growth of the business through excellent customer service and technician ..... full job details .....