Service Asset and Configuration Manager - SC Cleared - Hybrid

Service Asset andamp; Configuration Manager - Hybrid once you are established within the teamMust have an Active SC Clearance as a minimum An Active DV Clearance would be an advantage but must be willing to undergo once started- Support OpNET Black, Red, Blue and Blue V1 live services, maintaining configuration integrity and supporting operational change.- Drive SACM assurance, governance, reporting and continual service improvement across complex technical environments.Service Asset andamp; Configuration Manager Responsibilities- Establish, implement and improve SACM processes, procedures, tooling and governance.- Manage the SACM CMS, acting as the primary contact for incidents, enquiries and configuration updates.- Maintain accurate Configuration Items (CIs) and their relationships within the CMDB.- Use CMDB information to support Change, Release and Incident Management activities.- Perform baseline configuration comparisons to validate changes across OpNET environments.- Identify and implement appropriate tooling to support SACM processes.- Provide assurance over configuration data quality and resolve discrepancies with stakeholders.- Produce scheduled and ad hoc KPI reports, metrics and management information.- Coordinate and chair monthly Configuration Management Board meetings.- Develop Terms of Reference, meeting schedules and action tracking for governance forums.- Align enterprise SACM processes with OpNET requirements using BMC Remedy.- Maintain CI relationships ..... full job details .....