Service and Support Engineer

Service & Support Engineer
Aldridge
-50,000
Monday - Thursday: 8.00am - 4.30pm | Friday: 7.30am - 1.00pm

Benefits:

• Company Van or Car
• Overtime
• Private Healthcare
• Contributory pension scheme
• Laptop, mobile phone, PPE and workwear provided
• Extensive technical training - PLC modification training
• Progression opportunities available

We are seeking a proactive and customer-focused Service & Support Engineer to join a well-established business with an outstanding culture, excellent employee retention, and a team of long-serving, experienced professionals.

This is a fantastic opportunity for an engineer who enjoys taking ownership, building strong customer relationships, and making a real impact. The successful candidate will play a key role in supporting customers, servicing equipment, and taking responsibility for the day-to-day organisation and running of the workshop.

You''ll be joining a business that genuinely invests in its people, values initiative, and rewards individuals who take pride in delivering exceptional service.

• Carry out servicing, maintenance, fault-finding, and repair work at customer sites
• Provide technical support and guidance to customers, both on-site and remotely
• Take ownership of workshop activities, ensuring work is completed efficiently and to a high standard
• Manage workshop priorities and coordinate repairs to meet customer expectations
• Diagnose and resolve mechanical and electrical faults
• Prepare equipment for installation, commissioning, and customer delivery
• Maintain accurate service records and documentation
• Build strong relationships with customers through professional and responsive support
• Identify opportunities for process improvements and contribute to continuous improvement initiatives
• Ensure all work is completed in line with health, safety, and quality standards

• Previous experience in a Service Engineer or Maintenance Engineer
• Strong mechanical and/or electrical fault-finding skills
• Ability to work independently and manage your own workload effectively
• Experience servicing, repairing, and maintaining industrial equipment or machinery
• Excellent customer service and communication skills
• A practical, hands-on approach with strong problem-solving abilities
• Organised and capable of taking ownership of workshop operations
• Full UK driving licence

If you''re an engineer who enjoys autonomy, takes pride in delivering excellent service, and wants to join a business with a fantastic culture and long-serving team, we''d love to hear from you.

If you are interested in this position please click ''apply''.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.