Service and Projects Coordinator

Service and Projects CoordinatorAre you an organised and customer focused individual who enjoys coordinating projects, managing customer relationships, and ensuring services are delivered efficiently? Do you have experience in administration, scheduling, customer support, or a service coordination environment?Our well established and growing client is looking for a Service and Projects Coordinator to join their team. This is an excellent opportunity to become part of a successful organisation where you will play a key role in supporting service operations, coordinating engineers, and ensuring customers receive a professional and responsive service.Working closely with customers, engineers, suppliers, and internal departments, you will help ensure service and maintenance projects are completed smoothly, efficiently, and to a high standard. No two days will be the same, with responsibilities ranging from managing customer enquiries and updating records to coordinating engineer schedules and supporting ongoing projects.As a Service and Projects Coordinator, you will:Coordinate service and maintenance contracts and customer projects across the UKRespond to customer calls and emails in a professional and timely mannerProvide regular updates to customers and ensure enquiries are followed through to resolutionProcess job sheets accurately and maintain up-to-date service recordsUpdate databases, spreadsheets, and internal systems to support performance trackingPrepare customer ..... full job details .....