Service and Hire Counter Assistant

Service and Hire Counter Assistant - Portree MacGregor Industrial Supplies - Service and Hire Department Full Time- 37.5 Hours _ Step into a role where you keep everything moving _At MacGregor Industrial Supplies, service isn''t just repairing equipment - it''s about keeping customers working and teams connected.We are currently seeking a Service/ Hire and Counter Assistant to assist with the day-to-day running of our busy Workshop and showroom. The role will involve dealing with customer enquiries, processing service and hire sales, stock replenishment and the general upkeep of the showroom.Key Responsibilities Advise customers on availability of hire equipment requested Deal with hire/repair enquiries via phone and/or at the counter in a polite, appropriate manner Liaise with the departmental manager in procuring given tasks and compliance with departmental procedures to meet objectives including scheduling and costing Advise customers promptly of any damage charges incurred to hire plant and notify the workshop to complete the repair efficiently to charge accordingly To carry out the administration of the Service and Hire department including ordering Parts and Liaise with service technician Arrange the dispatch of hire plant Where applicable arrange pre-delivery inspection for equipment sold Assisting engineer with when required May be required to carry out additional tasks relevant to your roleSkills and Experience Previous accounting experience is an advantage. ..... full job details .....