https://jobs.co.uk/job/service-amp-warranty-coordinator-hawk-3-talent-solutions--02e321d9-0fc4-4026-9403-6812329df7a3 RSS feed for Service & Warranty Coordinator at Hawk 3 Talent Solutions. en-gb Wed, 27 May 2026 20:09:02 GMT https://jobs.co.uk/job/service-amp-warranty-coordinator-hawk-3-talent-solutions--02e321d9-0fc4-4026-9403-6812329df7a3 https://jobs.co.uk/job/service-amp-warranty-coordinator-hawk-3-talent-solutions--02e321d9-0fc4-4026-9403-6812329df7a3 Sun, 10 May 2026 23:00:00 GMT Location: Sowton | Salary: £26000/annum | Type: Permanent | Service & Warranty Coordinator Location: Exeter, Devon Job type : Permanet Hours: Monday to Friday 8:30am - 5pm Salary : £26,000 per annum Hawk 3 Talent Solutions are currently recruiting for a Service & Warranty Advisor to join our clients well known team in Exeter. The role: Act as first point of communication for customers and retailer enquiries into the department Manage communications via phone, email, and web channels Accurately log all interactions and case details onto company CRM system Work closely with technical and service teams to investigate and resolve customer issues Keep customers and retailers updated throughout lifecycle of enquiry Ensure all issues are resolved efficiently, accurately and in line with company procedures Handle and de-escalate customer concerns in calm, and solution-focused manner Maintain high level of accuracy when updating systems and documents About you: Experience within a customer service or technical support role, or similar Experience working with CRM system Confident communicating with customers Able to stay organized under pressure Comfortable working within structured processes Knowledge of heating ap... Permanent