Service & Installation Manager

We are recruiting on behalf of a valued client for an experienced Installations / Service Manager to join their team in Milton Keynes.

This is a key leadership role responsible for overseeing service delivery, installations, and customer contract management

About You:

• To be successful in this role, you will have:
• A proven track record in a similar Installations or Service Management position
• Strong service and sales experience, including management of service and maintenance agreements
• Demonstrable project management experience
• Extensive knowledge of Health & Safety regulations and best practice
• The ability to read and interpret technical drawings
• CITB qualification
• Excellent commercial awareness and negotiation skills
• Strong communication skills with the ability to collaborate across departments

Key Responsibilities:

• Oversee the sales and service delivery of key customer contracts
• Develop and manage a network of subcontractors to support maintenance and installation projects
• Support technical services and liaise with technical support networks
• Lead price negotiations with customers and suppliers
• Work collaboratively with internal departments, particularly Sales
• Produce management reports with a focus on cost analysis and delivery performance
• Carry out site surveys as required
• Develop and improve processes and procedures for call-outs relating to service and maintenance contracts

Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!).

Please note due to volume of applications you will only be contacted if we are progressing your application.