Service Advisor

Service AdvisorPrestige Franchised Motor Dealership - Staines, Surrey 42.5 Hours per Week1 in 3 SaturdaysSalary from 32,177 DOE + Bonus + Excellent Benefits Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group. You''ll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network. The RoleAs a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover. Key responsibilities include:Managing customer bookings and service enquiriesAdvising customers on maintenance and repair requirementsUpselling additional work where appropriateMaintaining accurate records and handling confidential informationWorking to deadlines in a busy aftersales environmentDelivering exceptional customer service at all times We are looking for someone who can demonstrate:A minimum of 1 year''s main dealer Service Advisor experienceExcellent communication and interpersonal skillsExperience ..... full job details .....