Service Advisor

Service / Parts Advisor Blackpool Area Monday to Friday No Weekends Due to continued growth and an increasing workload, our client - a well-established independent garage in the Blackpool area - is looking to recruit a Service / Parts Advisor to join their friendly and professional team. This is an excellent opportunity to become part of a busy, customer-focused business that prides itself on delivering high-quality service. As the business continues to expand, they''re looking for someone who can help keep the workshop running efficiently while providing first-class customer support. The RoleAs the Service / Parts Advisor, you''ll play a key role in the day-to-day running of the front office and parts operation. Duties will include:Booking vehicles into the workshop.Liaising with customers throughout the repair process.Preparing estimates and invoices.Ordering, sourcing and managing vehicle parts.Maintaining stock levels and supplier relationships.Scheduling workshop jobs and supporting technicians.Processing warranty claims where applicable.Handling customer enquiries in person and over the phone.Ensuring accurate administration and record keeping.Providing excellent customer service at all times. We''re keen to speak with candidates who have:Previous experience in a Service Advisor, Parts Advisor or similar motor trade role.Good organisational and communication skills.The ability to multitask in a busy environment.Strong customer service skills.A positive, proactive ..... full job details .....