Service Advisor

Service AdvisorFranchised Motor Dealership - Carlisle42.5 Hours per WeekMon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pmSalary from £29,879 DOE + Bonus + Excellent BenefitsOur client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group.You''ll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network.The RoleAs a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover.Key responsibilities include:Managing customer bookings and service enquiriesAdvising customers on maintenance and repair requirementsUpselling additional work where appropriateMaintaining accurate records and handling confidential informationWorking to deadlines in a busy aftersales environmentDelivering exceptional customer service at all timesWe are looking for someone who can demonstrate:A minimum of 1 year''s main dealer Service Advisor experienceExcellent communication and interpersonal ..... full job details .....