Service Advisor

Service AdvisorFranchised Motor Dealership - Keighley area Service Advisor Main Dealer 29,000 Basic OTE 32,500 Are you an experienced Service Advisor with Pinnacle experience looking for your next opportunity? We are currently recruiting on behalf of a busy and successful main dealer seeking a confident and customer-focused Service Advisor to join their aftersales team. This is an excellent opportunity to join a professional dealership where you''ll play a key role in delivering exceptional customer service while working in a fast-paced environment. The RoleAs the first point of contact for customers, you''ll ensure every service journey is handled efficiently and professionally, from booking vehicles in through to handover. Your responsibilities will include:Booking customer vehicles in for servicing and repairsLiaising with the workshop throughout the repair processKeeping customers updated on the progress of their vehiclePreparing estimates and invoicesIdentifying and upselling additional work where appropriateDelivering an outstanding customer experience at every stageUsing the Pinnacle dealer management system on a daily basis What We''re Looking ForPrevious Service Advisor experience within a main dealer (6 months minimum)Experience using PinnacleExcellent communication and organisational skillsAbility to work well under pressure in a busy aftersales departmentA positive, professional and customer-focused attitudeFull UK driving licence HoursMonday to Friday: 8:30am - ..... full job details .....