Service Advisor

Service Advisor

Franchised Motor Dealership - Brentford

We are currently recruiting for an experienced Service Advisor to join a busy and successful aftersales team within a well-established dealership operation.

This is an excellent opportunity for a fully-fledged Service Advisor who thrives in a fast-paced environment, delivers first-class customer service, and can confidently manage the service process from start to finish.

The Role:

Acting as the key point of contact for customers throughout the service and repair process

Managing bookings, job cards, and workshop scheduling efficiently

Upselling additional work and products where appropriate

Liaising closely with the workshop and keeping customers updated on vehicle progress

Delivering exceptional customer service and maintaining strong CSI performance

Handling invoicing and vehicle handovers professionally

The Ideal Candidate:

Previous experience as a Service Advisor within a main dealer

Strong upselling ability with a proven track record

Excellent communication and organisational skills

Able to work efficiently under pressure in a high-volume environment

Kerridge / CDK experience would be advantageous

Full UK driving licence required

What''s on Offer:

-36,000 basic salary

Realistic OTE of -53,700

Monday to Friday working pattern

Saturday rota paid as overtime

Stable, supportive working environment

Genuine long-term career opportunity

If you are an experienced Service Advisor looking for your next challenge with excellent earning potential, apply today.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you''ll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission